Dispute Resolution Center of Thurston County
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Conflict SMART: Free 7-Day Conflict Resolution Course

Conflict SMART is a self-paced, seven-part course designed to give you practical tools for navigating disagreements with ease.
​In just five minutes per lesson, you’ll build skills that transform conflict into collaboration.

​What’s Included

  • 7 video lessons
  • 7 worksheets for reflection and practice
  • Daily email delivery with direct links to your video and worksheet

Course Topics

  1. Finding Common Ground
  2. Active Listening
  3. De-Escalation Strategies
  4. Understanding Hidden Interests
  5. Harnessing the Power of Questions
  6. Discovering the Third Path
  7. Turning Challenges into Opportunities

How It Works

Each day, you’ll get an email with:
  • A link to that day’s video lesson
  • Downloadable corresponding worksheets

​Watch, reflect, and practice each day on your own schedule. By the end of the week, you’ll have a toolkit of proven approaches to navigate disagreements calmly and constructively.

Ready to build stronger communication habits?
​🔗 Sign up now to start receiving your first lesson today!
Start the conflict smart course here!

Affordable solutions for resolutions.

Contact Us
We empower people to restore and build relationships.
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Getting Around

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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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Privacy Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our Business & Community Partners

The generous support of our business and community partners helps make the work of the DRC possible.
Please support these organizations that support peace in our community.
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The Chehalis Tribe
WSECU
Hhotel RL
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Goldstein Law Office
Coldwell Banker
Titus-Will
Olympia Federal Savings
Heritage Bank
Twin Star Credit Union
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Our Affiliate Partners
Local, state-wide and national.
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Site Design © 2016 Debi Bodett