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Eviction Resolution Program

Are you a renter at-risk for eviction, or a landlord experiencing financial hardship, as a result of the COVID-19 public health crisis?
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​The Dispute Resolution Center provides resources to facilitate dialog and negotiation between tenants and landlords to help renters maintain housing.

* Para información de nuestros  servicios en español  marque al (360)956-1155 extensión 150   o mande un mensaje a  ahunt@mediatethurston.org 
The Eviction Resolution Program was created to resolve landlord and tenant disputes before they lead to court filings and evictions.  
Communication between landlords and tenants can be challenging. The Dispute Resolution Center of Thurston County has a long history of providing mediation and other resources to address landlord-tenant issues. 

​A specially-trained Eviction Resolution Specialist is available to provide guidance and assistance over the phone, as well as arrange mediation services when needed.  We also offer resources to assist Spanish-speaking members of our community.  

Phone assistance and mediation services through the Eviction Resolution Program are provided at no cost to either tenants or landlords.
CONTACT US
to begin the process or learn more about our services:
We will make every effort to respond to phone messages and emails within two business days.
Tips and Resources 
Tenants:
You will have to pay back any missed rent through a payment plan once the eviction moratorium ends.  Landlords are required to present a personalized, reasonable repayment plan for any rent missed during the moratorium.  Prepare for this conversation and consider how you can help your landlord understand your financial situation in order to make your payment plan work for you. 
Landlords:
​You are required to present individualized and reasonable payment plans for your tenants to pay back any rent they missed during the eviction moratorium.  Your flexibility can help preserve your relationships with your tenants, help your tenants continue to put food on the table and help keep people in their homes.
Click here for a
Guide & Resource List for Tenants, Landlords & Property Managers in Thurston County
To access legal resources and advice, contact Thurston County Volunteer Legal Services at (360) 705-8194. 

To find out if you qualify for rent assistance, contact Community Action Council at (360) 438-1100.

Affordable solutions for resolutions
We empower people to restore and build relationships.