Eviction Resolution Program

Are you a renter at-risk for eviction, or a landlord experiencing financial hardship, as a result of the COVID-19 public health crisis?
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​The Dispute Resolution Center provides resources to facilitate dialog and negotiation between tenants and landlords to help renters maintain housing.

* Para información de nuestros  servicios en español  marque al (360)956-1155 extensión 150   o mande un mensaje a  ahunt@mediatethurston.org 

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The Eviction Resolution Program was created to resolve landlord and tenant disputes before they lead to court filings and evictions.  

Communication between landlords and tenants can be challenging. The Dispute Resolution Center of Thurston County has a long history of providing mediation and other resources to address landlord-tenant issues. 

​A specially-trained Eviction Resolution Specialist is available to provide guidance and assistance over the phone, as well as arrange mediation services when needed.  We also offer resources to assist Spanish-speaking members of our community.  

Phone assistance and mediation services through the Eviction Resolution Program are provided at no cost to either tenants or landlords.

CONTACT US
to begin the process or learn more about our services:

Online Inquiry & Contact Form

Email Us

Call us at (360) 956-1155 ext. 113

We will make every effort to respond to phone messages and emails within two business days.

Washington's Eviction Resolution Program -
​How it Works

Tips and Resources 

Tenants:
You will have to pay back any missed rent through a payment plan once the eviction moratorium ends.  Landlords are required to present a personalized, reasonable repayment plan for any rent missed during the moratorium.  Prepare for this conversation and consider how you can help your landlord understand your financial situation in order to make your payment plan work for you. 

Landlords:
​You are required to present individualized and reasonable payment plans for your tenants to pay back any rent they missed during the eviction moratorium.  Your flexibility can help preserve your relationships with your tenants, help your tenants continue to put food on the table and help keep people in their homes.

Click here for a
Guide & Resource List for Tenants, Landlords & Property Managers in Thurston County

To access legal resources and advice, contact Thurston County Volunteer Legal Services at (360) 705-8194. 

To find out if you qualify for rent assistance, contact Community Action Council at (360) 438-1100.

This project was supported by Grant No. SLT0233 awarded by Department Of Treasury.  Points of view in this document are those of the author and do not necessarily represent the official position or policies of the Department of Treasury. Grant funds are administered by the Office of Crime Victims Advocacy, Community Services and Housing Division, Washington State Department of Commerce.