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Every day, the Dispute Resolution Center's services have a positive, transformative impact on individuals, families, organizations, and our community as a whole.

Please make an investment in the civic health of our community.  Your contribution will enable the DRC to continue to transform lives - empowering our neighbors to repair relationships, resolve disagreements, and communicate with respect and civility.​
Picture - The DRC is your community resource. The Dispute Resolution Center of Thurston County provides a variety of online and in-person resources to help businesses, individuals, and families prevent conflict. Resolve conflict and improve communication. Mediation, Group Facilitation, & Customized TrainingClick to view the downloadable digital flyer [PDF]


The Dispute Resolution Center is here to support you.
We provide a variety of online and in-person resources to help individuals, families, businesses and organizations prevent conflict, resolve conflict and improve communication
- Mediation and Conflict Coaching to help people in conflict work toward mutually-beneficial agreements.
- Housing Stability Services, including mediation for HOA and landlord-tenant disputes, and renter certification classes.
- Customized Communication and Conflict Resolution Training, tailored to address the needs of businesses, organizations, and community groups.
- Group Facilitation to help work teams and other groups run orderly and productive meetings and achieve key goals.
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Mediation

Mediation is a safe, supportive space to have difficult conversations.

Facilitation

Specially trained facilitators consult with groups to run productive meetings.

Youth Services

Engaging youth to build a peaceful community.

Training

We train community members in skills to help manage conflict with greater ease.

Our Impact

Civic Harmony Starts Here
In 2023 the Dispute Resolution Center of Thurston County:
 
-  Served 7,151 people through mediation, conflict coaching, information & referral, housing support, group facilitation, training and community presentations;
 
-  Handled 908 eviction resolution and other landlord-tenant cases, impacting more than 2,000 adults and children;
 
- Trained more than 1,500 people in mediation, communication, conflict prevention and conflict resolution skills.
  
80% of mediation cases in 2023 reached some kind of agreement, 82% of clients reported that their situation was improved by mediation, and 90% said they would recommend mediation to others.
 
Collectively, Resolution Washington, the network of 21 dispute resolution centers across Washington State, served 144,000 people in 2023.
Learn more about the DRC's impact, and services in our
​2024 Community Impact Report.
Community Impact Report - 2024 Digital PDF [click to open the PDF]
Community Impact Report - 2024 Digital PDF [click to open the PDF]
Thank You to all of the individuals, businesses, foundations and organizations who have made an investment in the mission and work of the DRC - and made our community impact possible - through their financial, volunteer, in-kind and service partnership support.

Affordable solutions for resolutions.
We empower people to restore and build relationships.