Public service employees in Washington State are eligible to register for classes approved by their agency or organization!

Course Information

Conflict Happens! Skills to Move Forward
Communicate to Connect: Skills for a Healthy Workplace
Conflict De-escalation: How to Respond when Emotions Run High
Facilitating Effective Meetings
Collaborative Negotiations
​Leading Effective Meetings

How to Register

Workplace conflict, lack of communication and incivility are common in many organizations, but, too often, ignored or avoided.  Unaddressed, they can have significant negative consequences for employers - emotional costs to you and your team, as well as financial costs:

Decreased job performance and productivity

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Poor customer service

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Staff dissatisfaction, grievances and turnover

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Time-consuming hassle and stress

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This workshop will provide you with insights and skills that you can apply immediately in your organization.

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