Is there an elephant in your office?
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Workplace conflict, lack of communication and incivility are common in many organizations, but, too often, ignored or avoided. Unaddressed, they can have significant negative consequences for employers - emotional costs to you and your team, as well as financial cost.
If you belong to one of the following groups, you can register for one of our communications course offerings through DES:
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Course Offerings through Department of Enterprise Services:
Communicate to Connect: Skills for a Healthy Workplace
Do you feel you struggle to make yourself understood, or find yourself constantly back in the same old problem with a coworker? When you and your colleagues learn how to communicate best, you can have productive dialogue, prevent misunderstanding, and achieve effective conflict resolution.
Do you feel you struggle to make yourself understood, or find yourself constantly back in the same old problem with a coworker? When you and your colleagues learn how to communicate best, you can have productive dialogue, prevent misunderstanding, and achieve effective conflict resolution.
Conflict Happens! Skills to Move Forward
Is there an elephant in your office? Modern stressors, including remote work, present unique challenges, and new potential for conflict for employers and work teams. This training provides concrete skills and practice that you can use in your organization to improve communication, enhance relationships, manage conflict, and prevent escalation in any setting.
Is there an elephant in your office? Modern stressors, including remote work, present unique challenges, and new potential for conflict for employers and work teams. This training provides concrete skills and practice that you can use in your organization to improve communication, enhance relationships, manage conflict, and prevent escalation in any setting.
Conflict De-escalation: How to Respond when Emotions Run High
How do you help colleagues manage anger, grief, and confusion? How do you move toward resolution in the face of strong emotions? In this training, we will look at tools to prevent escalation and promote collaborative conflict resolution under pressure.
How do you help colleagues manage anger, grief, and confusion? How do you move toward resolution in the face of strong emotions? In this training, we will look at tools to prevent escalation and promote collaborative conflict resolution under pressure.
Facilitating Effective Meetings
Are you tired of leading or attending unproductive or dysfunctional meetings? This highly interactive online training provides participants with a foundation in the concepts, processes, and skills for designing and facilitating meetings, with an emphasis on group success and well-being.
Are you tired of leading or attending unproductive or dysfunctional meetings? This highly interactive online training provides participants with a foundation in the concepts, processes, and skills for designing and facilitating meetings, with an emphasis on group success and well-being.
Leading Effective Meetings
Are you wanting more team engagement and buy in during meetings? Do you struggle to lead meetings that are productive and collaborative while holding authority in the room? This course provides participants with mind and skill sets to lead meetings in the context of existing power imbalances and multiple priorities.
Are you wanting more team engagement and buy in during meetings? Do you struggle to lead meetings that are productive and collaborative while holding authority in the room? This course provides participants with mind and skill sets to lead meetings in the context of existing power imbalances and multiple priorities.
Collaborative Negotiations
Effective collaborations help groups achieve the best possible solution for everyone involved. This highly interactive training provides participants with a foundation in the concepts, processes, and principles of interest-based negotiation to come to collaborative solutions, which advance your goals and preserve valuable relationships.
Effective collaborations help groups achieve the best possible solution for everyone involved. This highly interactive training provides participants with a foundation in the concepts, processes, and principles of interest-based negotiation to come to collaborative solutions, which advance your goals and preserve valuable relationships.
These trainings will provide you with insights and skills that you can apply immediately in your organization.
Email traininginfo@des.wa.gov for more information.
Learn More About Us
Getting Around
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2604 12th Court SW, Suite B
Olympia WA 98502 PO Box 6184 Olympia WA 98507 Hours Monday–Friday 9am–4:30pm ERP Program: Monday–Thursday 9am–5pm Federal Tax ID: 94-3130662 |
Contact US (360) 956-1155
Stay informed about our services and trainings. |
Our Business Partners
The generous support of our many business partners helps make the work of the DRC possible.
Please support these local businesses that support peace in our community.
Please support these local businesses that support peace in our community.
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Our Affiliate Partners
Local, state-wide and national.
Local, state-wide and national.
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