Dispute Resolution Center of Thurston County
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We offer training in the practice of mediation, both basic and advanced, as well as custom-designed training for the workplace and community.

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Upcoming Trainings

Upcoming
Trainings

40-hour Professional Training
Facilitating Effective Meetings
Family Mediation Training
Multi-Party Mediation Training
Training Scholarships

Training
Scholarships

Scholarships provide training fee support for individuals who plan to volunteer as mediators with the DRC.   
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Become A DRC
Mediator

Join our community of volunteer mediators and help foster a compassionate community.

Training

Training
Training
Each year, the DRC trains over 700 community members in skills to help manage conflict with greater ease and understanding and to communicate effectively.
Students walk away with a variety of skills and tools, active listening, identifying common ground, and uncovering unspoken needs in the heat of conflict.
Some training participants go on to become mediators with the DRC. Others take these skills back to improve their workplaces, homes, and communities. ​

Mediation Training

Mediation is our specialty at the Dispute Resolution Center. Each year we offer a series of beginning and advanced trainings in mediation for people interested in learning the philosophy, process, and practice of community mediation.

Our offerings include:
  • 40-Hour Professional Mediation Training
  • Conflict Crash Course Series
  • Family Mediation Training (advanced)
  • Multi-Party Mediation Training (advanced)
  • Facilitating Effective Meetings
To Register
Learn more about and register for our upcoming trainings.

Register
Become a Mediator
​Learn more about how to become a mediator with the DRC.
Become a Mediator
DES Course Offerings
Check out our course offerings through the Department of Enterprise Services
Course Offerings

Custom-Designed Training 

Custom-Designed Training
Custom-Designed Training
Conflict happens! Even at work. With our custom trainings, we can help you and your staff navigate difficult conversations, manage disagreements, and address challenges creatively. If you want to improve team cohesion and give your employees the opportunity to learn the tools they need to resolve workplace disputes, reach out to our Training Team to discuss options for your organization. 
For more information on custom trainings, contact our Training Manager Charlotte Aldrich, or use the link below to fill out our Custom Training Request Form. 
Custom training request form
Typical custom training topics include:
  • Anger arousal cycle & conflict style assessment
  • Skills for active listening & negotiation
  • Identifying issues & interests
  • Strategies for collaboration
Wow! It is so rewarding to hear staff continuing to buzz about last night’s training! When I began my search to find an experiential training that combined “dealing with difficult customers” and “assertiveness,” I was a bit discouraged. After speaking with you, I felt confident you understood our needs. What you delivered exceeded our expectations – I believe all staff, regardless of their position or years of experience, came away from the training feeling more enlightened, positive and empowered! Thank you! Thank you!

Cindy Hageman, Director of Business and IT – Hands On Children’s Museum

Recent Custom Training Clients

For over 30 years, we have provided high-quality, custom-designed trainings for business and organizations in Thurston County. Our experienced trainers work directly you to customize training specifically designed for your group's or organization's goals. 

​​Recent clients have included:
  • Washington State Department of Enterprise Services
  • Washington State Department of Commerce
  • Washington State Department of Corrections
  • Washington State Department of Health
  • Washington State Department of Transportation
  • Washington State Association of Executive Assistants
  • Washington State Institute for Public Policy
  • Washington Coalition of Sexual Assault Programs
  • Thurston County Sheriff's Office
  • Olympia Police Department
  • Timberland Regional Library
  • The Evergreen State College
  • South Puget Sound Community College
  • Community Youth Services
  • Together!
  • Olympia Food Co-op
  • ​Washington Association of Realtors
  • Head Start
  • ​Educational Service District 113
  • North Thurston Public Schools
  • Olympia High School
  • Shelton School District

Affordable solutions for resolutions.

Contact Us
We empower people to restore and build relationships.
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Getting Around

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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
Donate

Contact US     (360) 956-1155

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Our Business Partners

The generous support of our many business partners helps make the work of the DRC possible.
Please support these local businesses that support peace in our community.
WSECU
Capitol Pacific Reporting
The Chehalis Tribe
Goldstein Law Office
Olympia Federal Savings
Heritage Bank
Twin Star Credit Union
Coldwell Banker
Hhotel RL
Titus-Will
Pettit Property Management
Port Blakely
Our Affiliate Partners
Local, state-wide and national.
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Site Design © 2016 Debi Bodett