We offer training in the practice of mediation, both basic and advanced, as well as custom-designed training for the workplace and community.

Upcoming
Trainings

40-hour Professional Training
Facilitating Effective Meetings
Family Mediation Training
Multi-Party Mediation Training

Training
Scholarships

Scholarships provide training fee support for individuals who plan to volunteer as mediators with the DRC.   

Become A DRC
Mediator

Join our community of volunteer mediators and help foster a compassionate community.

Training

Each year, the DRC trains over 700 community members in skills to help manage conflict with greater ease and understanding and to communicate effectively.

Students walk away with a variety of skills and tools, active listening, identifying common ground, and uncovering unspoken needs in the heat of conflict.

Some training participants go on to become mediators with the DRC. Others take these skills back to improve their workplaces, homes, and communities. ​

Mediation Training

Mediation is our specialty at the Dispute Resolution Center. Each year we offer a series of beginning and advanced trainings in mediation for people interested in learning the philosophy, process, and practice of community mediation.

Our offerings include:

• 40-Hour Professional Mediation Training
• Collaborative Negotiations
  
• Family Mediation Training (advanced)
• Multi-Party Mediation Training (advanced)
• Facilitating Effective Meetings

To Register
Learn more about and register for our upcoming trainings.

Register

Become a Mediator
​Learn more about how to become a mediator with the DRC.

Become a Mediator

Custom-Designed Training 

We work hard to keep our finger on the pulse of our community and develop trainings to meet emergent community needs. We provide both public and custom-designed trainings, ranging anywhere from two hours to multiple days.

Recent trainings have included:

• A training series for the Olympia Police Department in de-escalation tools and strategies 
• Training in restorative circles for Olympia High School students, staff, and faculty
• Communication and conflict resolution training for work teams at state agencies
• Training in collaborative negotiations for soldiers stationed at Ft. Lewis
• Training in meeting facilitation for work teams, community groups, and the public 

Wow! It is so rewarding to hear staff continuing to buzz about last night’s training! When I began my search to find an experiential training that combined “dealing with difficult customers” and “assertiveness,” I was a bit discouraged. After speaking with you, I felt confident you understood our needs. What you delivered exceeded our expectations – I believe all staff, regardless of their position or years of experience, came away from the training feeling more enlightened, positive and empowered! Thank you! Thank you!

Cindy Hageman, Director of Business and IT – Hands On Children’s Museum

Recent Custom Training Clients

We provide dozens of custom-designed trainings annually to strengthen work groups and organizations.
​Recent clients have included:

• Washington State Department of Enterprise Services
• Washington State Department of Commerce
• Washington State Department of Corrections
• Washington State Department of Health
• Washington State Department of Transportation
• Washington State Association of Executive Assistants
• Washington State Institute for Public Policy
• Washington Coalition of Sexual Assault Programs
• Thurston County Sheriff's Office
• Olympia Police Department
• Timberland Regional Library

• The Evergreen State College
• South Puget Sound Community College
• Community Youth Services
• Together!
• Olympia Food Co-op
• ​Washington Association of Realtors
• Head Start
• ​Educational Service District 113
• North Thurston Public Schools
• Shelton School District

For more information on Custom Training, contact Oriana ​Noël Lewis, Training Manager, at (360) 956-1155.

email

Download our Training Services flier