Dispute Resolution Center of Thurston County
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Become a DRC Mediator

Become a DRC Mediator

Join our community of  certified volunteer mediators and help foster a compassionate and connected community.
Step 1: Take the 40-Hour Professional Mediation Training
The training will provide you with an understanding of interest-based mediation, the mediation process, conflict styles, anger arousal, and how to differentiate between the surface issues of a conflict and the underlying needs and values.

Over the course of the 40 hours of training, you will participate in interactive learning and practice mediator communication skills and roles, such as agenda building, facilitation of negotiation, and dealing with power imbalances. You will learn about the dynamics of the co-mediation model and and co-mediate a complete mock mediation.
Download Syllabus
Step 2: Get Certified
 After completing the training, you will:
  1. Complete and submit a take-home exam
  2. Receive one-on-one qualitative evaluation of your exam
  3. Observe seven (7) or more cases and submit observation forms
  4. Complete a final mock co-mediation
  5. Co-mediate eight (8) or more cases with a certified mediator
  6. Complete twelve (12) or more hours of additional education
Step 3: Mediate
You are now eligible to mediate conflicts between co-workers, consumer and businesses, landlords and tenants, friends, and neighbors.  To remain an active DRC mediator, you must mediate at least 2 cases and complete 10 hours of continuing education per year, and participate in a mediator practitioner review with DRC staff at least every two years.  
Step 4: Advance + Enrich Your Training
All volunteer mediators are encouraged to attend free in-service trainings hosted by the DRC. Past in-services training topics have included dealing with allegations of abuse, developing the art of co-mediating,  effective power-balancing methods, sharing experiences dealing with difficult clients, helping parents consider the best interests of their children, and many more topics.

If you are interested in mediating more complex cases, you may choose to do the following:
  • Complete the Family Mediation Training to mediate cases involving separating couples, divorce, parenting plans or property division.
  • Complete the Multi-Party Mediation Training to mediate cases with groups of three or more
Checkout our Upcoming Trainings.
Upcoming Trainings
Contact us for more information about advanced training.
Email

Training Policies

Group Discounts 
Discounts are available for multiple registrants from the same organization. Please contact us for a quote.

Cancellation Policy
Full refunds available for cancellations received 7 or more days prior to the first day of training. 50% credit for cancellations received less than 7 days prior to the first day of training. No refund for cancellations received on or after the first day of training. Credit may be used for future training. Please contact us for more information. 

Questions?
Contact [email protected] with questions about registration, discounts and cancellations. 
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Affordable solutions for resolutions.

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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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Our Business & CommunityPartners

The generous support of our business and community partners helps make the work of the DRC possible.
Please support these organizations that support peace in our community.
WSECU
The Chehalis Tribe
Olympia Federal Savings
Twin Star Credit Union
Hhotel RL
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Goldstein Law Office
Heritage Bank
Coldwell Banker
Titus-Will
Our Affiliate Partners
Local, state-wide and national.
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