Dispute Resolution Center of Thurston County
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Upcoming Trainings

Upcoming Trainings

If cost is a barrier for any of our trainings, please contact Leah Rietema for payment options.
 

40-Hour Professional Mediation Training

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Next Offering

October 2025
​
​(IN-PERSON)
Date:
Time:
October 8th-10th and 15th - 17th ​
 Training times are Wednesdays 1pm-5pm & Thursdays & Fridays 8am-5pm PST
Register Today!
View full list of 40-hour Trainings 2025 upcoming offerings
More 40-hour Trainings
Course Description
This training course is for anyone who wants to help others solve conflicts more peacefully, build relationships with neighbors, co-workers and friends, strengthen professional skills, or become a certified mediator with the DRC. Over the course of 40 hours, you will learn the philosophy, process, and practice of a neutral facilitator. The concepts and skills taught are easily transferable and are designed to improve communication in all settings. ​


​Cost: $700
​ 

Credits Offered:
  • 33 Continuing Legal Education credits with a $25 processing fee.
  • 40 clock hours for Washington State Educators with a $20 processing fee.

"I am amazed that 40 hours of Zoom training could be so effective at both nurturing and imparting skills, and at demonstrating the potential of this work to change lives in our community."
~Michael Furze, Washington State Dept. of Commerce
"This training is transformative. It will shape my future communication style, my ability to be self-aware, and my skill in resolving conflicts by identifying values and common ground between conflicting individuals and helping them to communicate and come to resolution on their own."
 ~Rachel Homchick, The Evergreen State College

Conflict Resolution Tools for Organizations

Course Description 
Conflict, poor communication and incivility are increasingly common in many businesses and organizations. Unaddressed, they can have significant negative financial, legal and emotional consequences, such as:
  • Decreased job performance and productivity
  • poor customer service
  • staff dissatisfaction, grievances staff turn-over
  • Time-consuming hassle and stress

Through presentations, demonstrations and interactive exercises, you will gain insights, learn skills and take away tools that you can apply immediately in your organization to improve communication and to resolve conflict involving:
  • Co-workers
  • Employees & supervisors
  • Boards
  • Clients/customers
  •  Vendors 
​​
​Cost: $350*
*Contact us regarding reduced fees for non-profit organizations and group discounts

Participants will learn and practice foundational skills of communication and conflict resolution that are used in mediation, and will have the opportunity to view one complete demonstration of interest-based resolution.
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Next Offerings

June 2025
(IN-PERSON)
​Date:
June 17th & 18th
​Time:
Wednesday & Thursday, 
​
9:00AM - 3:00PM PST
To learn more about this training visit Event Page
Register Today!
View full list of Conflict Resolution Tools for Organizations 2025 upcoming offerings
more Conflict resolution Tools Trainings

Conflict Crash Course

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Next Offerings
June 2025
(IN-PERSON)
Date:
June 14th
Time:
9:00am -1:00pm
This training is hosted by Olympia Parks & Recreation, visit the catalogue to register.
Register Today!
View full list of Conflict Crash Course 2025 upcoming offerings
More Conflict Crash Course
Course Description
Navigating the conflicts in our lives with integrity, civility and respect for oneself and others. It is fundamental to maintaining healthy relationships and building a civil society.

This 4-hour training will provide you with concrete skills and practice that you can use in your day-to-day life in any setting:
  • Improve communication
  • Enhance relationships
  • Manage conflict
  • Prevent escalation

​Cost: $39

We emphasize both group collaboration and personal empowerment to resolve conflict and we recognize that our values are informed by our histories, experiences, and cultural backgrounds.

Department of Enterprise Services Trainings 

Prevent and Resolve Workplace Conflict
Course Offerings
Communicate to Connect: Skills for a Healthy Workplace
Conflict Happens! Skills to Move Forward
Conflict De-escalation: How to Respond when Emotions Run High
Facilitating Effective Meetings
Leading Effective Meetings
Collaborative Negotiations
​
If you belong to one of the following groups, you may be eligible to register for one of our communications course offerings through DES:
  • Washington State Agencies
  • Tribes
  • Higher Education Institutions
  • Public Agencies
  • 501(c)(3) Nonprofits​ ​​​
More Information

Training Policies

Discounts 
Group discounts are available for multiple registrants from the same organization. 
Discounts are also available for active DRC volunteers, groups, partner faith communities, and mediators trained at other DRCs. 

Cancellation Policy
Full refunds available for cancellations received 7 or more days prior to the first day of training. 50% credit for cancellations received less than 7 days prior to the first day of training. No refund for cancellations received on or after the first day of training. Credit may be used for future training. Please contact us for more information. 

Questions?
Contact Leah Rietema with questions about registration, discounts and cancellations. 

Affordable solutions for resolutions.

Contact Us
We empower people to restore and build relationships.
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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our Business & CommunityPartners

The generous support of our business and community partners helps make the work of the DRC possible.
Please support these organizations that support peace in our community.
WSECU
The Chehalis Tribe
Olympia Federal Savings
Twin Star Credit Union
Hhotel RL
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Goldstein Law Office
Heritage Bank
Coldwell Banker
Titus-Will
Our Affiliate Partners
Local, state-wide and national.
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