Dispute Resolution Center of Thurston County
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We empower people to restore and build relationships.

​Conflict is a normal part of life.

It can also be an opportunity for connection and understanding.
Mediation

Why choose mediation?

Successfully resolving conflict hinges on engaging in difficult conversations in a safe, supportive environment.  

Serving as impartial facilitators, our trained, certified mediators provide a safe, productive space where people in conflict can express their needs and concerns, identify common ground and work toward mutually beneficial agreements.

Mediators follow a process and use a variety of tools to help people to move through conflict with integrity, safety, and respect.
10 Reasons to Choose Mediation
"The mediators helped keep the conversation going in a positive and productive direction.  They also made sure that both sides remained respectful and heard what each other had to say.”

What does it cost?

Our fees are based on a sliding scale of household or organizational income. Our goal is that cost not be a barrier to anyone who is seeking or would benefit from our services.
Contact us for more information

How do I get started?

To find out if mediation is right for you, call us at (360) 956-1155. We are here Monday - Friday from 9:00 am to 4:30 pm.

Please be sure to give yourself at least 30 minutes to talk with our intake volunteers. They will explain the process, ask you about the conflict, find out what you want to see happen, and get in touch with the other person or people involved to see if mediation is the right path forward.

If you’d like to learn more about the mediation process, download our Mediation FAQ.

The Dispute Resolution Center does not ask or record immigration statuses.
Mediation FAQ

Preparing for Resolution in Mediation

One Family's Story

Who do we serve?

Anyone can use and benefit from mediation.  The DRC is here to help anyone in Thurston or South Mason County in conflict.  We work with:
  • Neighbors
  • Tenants and landlords
  • Employees and supervisors
  • Business owners and their customers
  • Divorcing couples
  • Caregivers working on parenting plans
  • Teens and their Caregivers
  • Elders, their families and caregivers
  • HOA's

Most of our mediations are between two individuals.  However, we also offer mediations for groups, such as work teams, families, and community groups.
Tenants & Landlords:  The DRC provides mediation and other resources to tenants and landlords to facilitate dialog and negotiation.  We can also make referrals to resources for legal advice and rent assistance.
Parents: The DRC and the Family and Juvenile Court partner to provide mediation services to parents who need to develop a parenting plan.
Family and Juvenile Court
Businesses & Organizations:  The DRC provides a variety of resources to help prevent and resolve conflict, and improve communication.
  • Workplace Mediation
  • Group Facilitation
  • Customized Training
Workplace Resources
Restorative Justice Facilitated Dialogue participants: With referrals from the Thurston County Drug Court, the DRC provides facilitated dialogue sessions between Restorative Justice Facilitated Dialogue participants and individuals harmed by crime.
Restorative Justice Facilitated Dialogue
Small Claims litigants: DRC mediators are available at Small Claims Court every week. We can also work with you on the phone before your court date to see if you can come to an agreement.
Let's Talk Mediation Brochure [Click to View the Digital PDF]
Let's Talk Mediation Brochure [Click to View the Digital PDF]
Download our "Let's Talk Mediation" Brochure

Affordable solutions for resolutions.

Contact Us
We empower people to restore and build relationships.
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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our Business & CommunityPartners

The generous support of our business and community partners helps make the work of the DRC possible.
Please support these organizations that support peace in our community.
WSECU
The Chehalis Tribe
Olympia Federal Savings
Twin Star Credit Union
Hhotel RL
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Goldstein Law Office
Heritage Bank
Coldwell Banker
Titus-Will
Our Affiliate Partners
Local, state-wide and national.
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Site Design © 2016 Debi Bodett