Dispute Resolution Center of Thurston County
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Housing Services
The Eviction Resolution Pilot Program that began in July of 2020 ended at the end of June, 2023.
In collaboration with other local organizations, this program provided support to landlords and tenants, offering dispute resolution services, rental assistance, and civil legal aid.  Over the course of this program, we opened almost 3,000 unique cases, serving more than 6,700 individuals.  In all,
84% of cases reached resolution when clients chose to engage in services.

While this State-mandated program has come to a close, The Dispute Resolution Center of Thurston County continues to offer mediation services on a voluntary basis to resolve many types of housing issues outside of the court system.

ARE YOU EXPERIENCING CONFLICT WITH YOUR LANDLORD OR TENANT?
ARE YOU FACING OR CONSIDERING EVICTION?
HAS COMMUNICATION BROKEN DOWN WITH YOUR HOUSEMATE?
​
ARE RELATIONSHIPS STRAINED WITH YOUR NEIGHBOR
?
​Landlords, tenants, roommates, and neighbors may use our services to resolve disputes and improve communication, or specifically to:
  • Address overdue rent
  • Successfully negotiate payment or repayment plans
  • Discuss deposits and move out timelines
  • Access legal resources and limited rental assistance
  • Address lease agreements
  • Develop agreements for shared housing/cohabitating
  • Resolve neighborhood issues, and more! 
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Are you a resident of Lacey or Tumwater?
We have partnered with the Cities of Lacey and Tumwater to offer landlords and tenants conflict coaching and mediation services at NO COST! 

Our staff, phone conciliators and professionally trained mediators are here to support all participants to work together to brainstorm ideas, evaluate options and reach agreements that address each party's needs.

Contact us to discuss your situation.
email
Phone (360) 956-1155

Resources 
Please visit the Thurston County Community Resources page for a more comprehensive list of community resources available to landlords and tenants.

Tenants:
Do you need legal advice?   Please contact the Housing Justice Project. As neutral facilitators, we cannot advise tenants or landlords in their legal rights and responsibilities.
Landlords:
Multifamily Housing Association Provider Directory
Rental Housing Association of Washington Vendor Directory
Washington Landlord Association

Are you in a crisis situation? The Crisis Clinic provides 24-hour phone service to anyone who calls offering crisis intervention, emotional support, and resource information.
(360) 586-2800

Affordable solutions for resolutions.

Contact Us
We empower people to restore and build relationships.
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Getting Around

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VOLUNTEER PORTAL
​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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Our Business Partners

The generous support of our many business partners helps make the work of the DRC possible.
Please support these local businesses that support peace in our community.
WSECU
Capitol Pacific Reporting
The Chehalis Tribe
Goldstein Law Office
Olympia Federal Savings
Heritage Bank
Twin Star Credit Union
Coldwell Banker
Hhotel RL
Titus-Will
Pettit Property Management
Port Blakely
Our Affiliate Partners
Local, state-wide and national.
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Site Design © 2016 Debi Bodett