Around 9:00 this morning, the DRC office experienced a system outage that affected our ability to access our server and answer phones. This has immediately become our highest priority and technical support is working to identify the source of the problem and get us back up and running.
Many staff members have returned home to work remotely and continue to provide services to our community as best as we can. We sincerely apologize for any inconvenience this may have caused to our volunteers, our clients, and our community. We understand the impact an outage can have on people's lives and we thank you for your patience and support while get our systems back online.
If you have an urgent need in the meantime, please contact Robyn Togesen and we will do our best to help until we get things back to normal.
Update - 2/28/2022 2:53 pm: Our services are now back online and we are fully able to return to normal operations. Thank you again for your patience and understanding!
P.S. Because our phone systems were inaccessible from 9:00 am to about 3:00 pm, deadlines for Eviction Resolution Program cases will be extended through end of business tomorrow, March 1, 2022 to accommodate this outage.
2604 12th Court SW, Suite A-2
Olympia WA 98502
PO Box 6184
Olympia WA 98507
ERP Program: Monday–Thursday 9am–5pm
Federal Tax ID: 94-3130662
Contact US (360) 956-1155
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