Dispute Resolution Center of Thurston County
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Prevent & Resolve Workplace Conflict

8/29/2018

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Is there an elephant in your office?
Workplace conflict and incivility are common in most organizations, but, too often, ignored or avoided. Unaddressed, they can have significant negative consequences for employers - emotional costs to you and your staff, and financial costs that impact your bottom line:
  • Decreased job performance and productivity
  • Poor customer service
  • Increased staff grievances and turnover
  • Time-consuming hassle for management

Join us for a special breakfast workshop to learn insights and skills to effectively address workplace conflict. 
Wednesday, October 24, 2018       8:00 – 9:30 a.m.
SPSCC Lacey Campus, 4220 6th Ave. SE , Lacey, WA
Check-in, coffee and networking begin at 7:45, with the program beginning at 8:00.
Breakfast provided by Budd Bay Cafe.

Cost: $35

Learn More & Register
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"Civic Harmony Starts Here" - Our 2018 Community Impact Report

8/20/2018

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The Dispute Resolution Center's new Community Impact Report, "Civic Harmony Starts Here", has just been published and is being distributed throughout Thurston and Mason Counties.

This report provides a brief overview of the DRC's services, along with statistics that help demonstrate the many ways in which the efforts of our organization - through the support of our many volunteers, donors and community partners - are advancing our vision and helping create a more civil and peaceful community.

We hope you will take a few moments to read the online version of our report.
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Terry Teale Honored as 2018's Outstanding Volunteer

8/9/2018

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Congratulations to Terry Teale, who was honored at our recent annual volunteer recognition picnic as the DRC's Outstanding Volunteer for 2018.

Terry has been a valued member of the DRC Family since 2010.  She was a member of the DRC Board, including serving as its president.  She has been an active mediator and is now also becoming a phone conciliator.

"The DRC is extremely grateful for volunteers like Terry," emphasized Executive Director Jody Suhrbier.  "She has an unassuming yet steadfast presence and we're so lucky to have her."

To read a special profile of Terry recently published by Thurston Talk, click here.

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The work of the Dispute Resolution Center would not be possible without the efforts of 134 active volunteers, including 84 certified mediators. These dedicated individuals collectively gave more than 5,000 hours of their time in the past year to help create a more civil and peaceful community.

Thank You to all of our volunteers for your dedication to helping create a more civil and peaceful community!
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Advancing Our Vision - A Mid-Year Update

8/6/2018

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​Our Vision:  We envision a South Sound community that has and uses healthy and respectful conflict resolution skills.

Where we are:  After a year of internal stabilization, core strengthening, and increasing community visibility, the year 2018 has been one of expansion - in outlook, capabilities, and infrastructure to meet the community needs of today.  We are building bridges to our community’s future.

Accomplishments - achieved or on track for completion in 2018 include:
  • Mediations are up 20% so far this year;
  • We have more than doubled the number of workplace mediations so far this year;
  • Statewide, Resolution Washington received an additional $500k dedicated towards developing a long-term sustainable funding plan in partnership with the Legislature; 
  • We are implementing Youth Empowerment Services program refinements to increase impact & volunteer involvement opportunities;
  • We are partnering with YMCA of South Sound to host a series of Healthy Communication workshops at sites throughout Thurston County;
  • We will hold our 2nd annual Workplace Conflict Breakfast Workshop for businesses & organizations this Fall; &,
  • We moved to a new space that is visible, accessible, and welcoming!

Looking Ahead:
Grateful to have accomplished so much, we remain focused on addressing the needs of our community that are in alignment with our vision and capabilities, aware that there is more to achieve. 

Our ultimate goal: The Dispute Resolution Center is widely recognized and utilized as an indispensable community resource, playing a vital role in creating and sustaining a thriving community where differences are met with authentic, respectful dialogue.  As such, our organization is supported by a broad base of individuals and entities throughout the region, which provides for robust, sustainable service provision that truly meets community needs.

How we get there: 
  1. Relevant, high-quality service provision;
  2. Physical infrastructure that is functional and supportive for clients, volunteers, and staff;
  3. Happy, healthy team of mediators, conciliators, trainers, Board members, and staff in service to our community;
  4. High-functioning, broadly representative Board of Directors working in partnership to further our vision.

Curious to learn more?
 
On Wednesday, September 12, 2018, from 5:30 to 7:00 p.m., we will host an open house and discussion focused on advancing our vision.  We will provide a light meal, give a brief update on our critical path, and then ask those in attendance to suggest 1-3 candidates for the Board of Directors to help us on the most crucial, strategic work facing the organization as we step into the future.  We hope you can join us for this important conversation.  

Download this Update as a PDF File
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    Author

    Joe Sanders,
    Community Engagement Manager

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​2604 12th Court SW, Suite B
Olympia WA 98502

PO Box 6184
Olympia WA 98507

Hours
Monday–Friday 9am–4:30pm
ERP Program: Monday–Thursday 9am–5pm

Federal Tax ID: 94-3130662
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Contact US     (360) 956-1155

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Our Business Partners

The generous support of our many business partners helps make the work of the DRC possible.
Please support these local businesses that support peace in our community.
WSECU
Capitol Pacific Reporting
The Chehalis Tribe
Goldstein Law Office
Olympia Federal Savings
Heritage Bank
Twin Star Credit Union
Coldwell Banker
Hhotel RL
Titus-Will
Pettit Property Management
Port Blakely
Our Affiliate Partners
Local, state-wide and national.
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